FAQ

What Gear Brands do you make upgrades and mods for?
 
AXL Specializes in high performance upgrades to the following brands: Crye Precision, FirstSpear, Velocity Systems, Mayflower, S&S Precision, Spiritus Systems, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and more. If you don't see the name of your brand that you need an upgrade for on the list, shoot us an email to support@a-x-l.com
Is the product I want in stock?
 
Nope and thank you for your patience. You'll need to place your order and make payment to get your order in the production queue (For example, it's a similar process to ordering from Crye Precision). Due to high demand, lead times apply (dependent upon order details). New orders will receive lead time update via email once the order has been received. Orders will be filled in the order they are received. Please refer to the terms page for more general ordering information. Once an order is placed we can check the production schedule, materials availability and schedule the product to be built.
 
Are your AVS Skeletal Cummerbunds and products with Crye labels actually made by Crye Precision?
 
Absolutely. We buy several products directly from Crye Precision to modify and upgrade. Note that Crye does not have dealer pricing in the USA and only offers volume discounts for orders, and those discounts are small without ordering large volumes. This means AXL pays equal to or close to the retail price that is listed on Crye's website. 
 
Is your gear made in the USA?
 
Absolutely. Our products are Berry Amendment Compliant (made in America, by Americans, out of the high quality American made materials). Everything is designed, cut, sewn, packaged, and shipped in the USA. 
 
I have a good idea for something that Crye, Firstspear, Gear Company X told me no or ignored me on that could benefit a lot of good people. Can you make it?
 
Yes, Contact us at support@a-x-l.com to discuss your project.
 
Can you build me a custom item or something you already make in a custom pattern?
 
Maybe. Email us at  support@a-x-l.com to discuss your project. Projects for military, agency and law enforcement organizations will take priority over individual (civilian) projects.
 
Do you offer a Military/ LE discount?
 
Nope. We price our products for our Military and LEO customers.
 
Why are your products so expensive?
 
We use only the highest quality American made materials for all of our products with no compromise to design or quality to upgrade premium gear from companies like Crye Precision. Our products are not produced in massive volumes and are made by highly skilled American workers, which increases the cost of labor. We buy several products directly from Crye Precision to modify and upgrade. Crye does not have dealer pricing in the USA and only offers volume discounts for orders, and those discounts are small without ordering large volumes. This means AXL pays equal to or close to the retail price that is listed on Crye's website. 
 
My unit wants to order in bulk. How do we do that?
  
Email us at  support@a-x-l.com and we'll get you squared away.
 
What shipping options do I have?
 
We ship all of our products through USPS Priority with tracking, insurance, and delivery signature required (to help fight the porch pirates).
 
I don't live in the USA, but would LOVE to buy your gear. What are my options?
 
We will ship anywhere, however we have some limitations that are set by our suppliers, like FirstSpear, with their Tubes buckles. We are not allowed to sell products with Tubes buckles outside of the USA. Never fear, we are currently in development to offer options for all products that utilize FirstSpear Tubes to be made with with National Molding Taktic buckles (Equal to Tubes) for orders outside the USA. Check back with us soon if they are not available yet on www.axltactical.com. We also understand that international shipping from USPS is expensive, however no matter how many times we ask, they won't lower it for us. Standby as we build our dealer network outside the United States to help reduce the high shipping costs.
 
Can I become a dealer for your products? 
 
Yes, we are looking for dealers in and outside the USA. Shoot us an email to  support@a-x-l.com
  
Do you ship to APO/FPO/DPO?
 
Yes and your shipping will be the same rate as domestic orders because the USPS takes care of you.
 
How long will it take to get my order once it’s made and shipped?
  
USPS Priority shipping normally gets it from Texas to most places CONUS in 3-4 days.
 
What if I'm not home when my package arrives?
 
USPS will leave a note to pickup the package at your local post office anytime they are open. This helps keep your order from being stolen by porch pirates.
 
What if I want to return something?
 
If you receive a product with manufacturing or materials defects, shoot us an email and we'll make it right. We're here for the long haul and want you to get years of use out of your gear. This applies to the original purchaser and is non-transferable.
 
We can exchange unused, undamaged, defect-free products still in their original packaging within fourteen (14) days of the shipping date. Expect to pay the shipping back to us, shipping of the new product, and a 10% restocking fee. We'll work it all out with you through email  support@a-x-l.com
  
What are your Terms and Conditions and Privacy Policy?
 
Click here to view our Terms and Conditions and Privacy Policy